Aims

To support the safe, effective and efficient use of medicines by providing evidence-based medicines advice and information to improve patient care.

Objectives

To develop and maintain a network of professionals working in Medicines Information and Advice (MI/A) services.

To represent and champion (MI/A) in the UK on a national and international basis.

To lead the maintenance and development of:

  • Professional standards in (MI/A).
  • The infrastructure and personnel that underpins the UKMi network.
  • Key medicines advice skills in the broader pharmacy workforce.

Through these objectives’ MI/A professionals can achieve our overall aim in a range of ways including:

  • Improving patient care through a proactive and responsive advice and information service.
  • Improving patient safety and reducing the risks associated with medicines and their use in practice. For example, supporting the implementation of national medicines safety alerts, adverse drug reaction reporting, the evaluation of risks of medicines in use or the provision of specialist information and advisory services.
  • Training the future pharmacy professionals in critical thinking and clinical problem-solving skills.
  • Supporting organisations and networks in their medicines optimisation planning and policy work. 
  • Supporting patients with their medicines. This includes patient medicine helplines and other patient facing materials.

The following UKMi subgroups help the network deliver these objectives.

UKMi Communication Group
UKMi Technology & Innovation Group
UKMi Quality & Risk Management Group
UKMi Workforce Development Working Group

Chair

Vanessa Chapman (Midlands and East Medicines Advice Service)

Deputy Chair

Dianne Burnett (Cardiff and Vale UHB. University Hospital Wales)

Current Membership

Contact

[email protected]

Last Reviewed: April 2026