Enquiry Answering

Enquiry answering forms a large part of the work of MI services. The resources here are designed to facilitate provision of an accurate, independent, current and evidence based enquiry answering service.  Standards for enquiry answering have now been incorporated into the Audit standards.

Guidance on Using MiDatabank can be found in the MiDatabank section.

Several pages within this section are due for review. They have been assessed and it is considered important to continue making them available pending review.