Peer Review

Peer review is a valuable quality improvement activity that supports Medicines Information (MI) and Medicines Advice (MA) services to maintain high standards of enquiry answering and promote professional learning.

The guidance below provides a practical framework for the retrospective review of completed enquiries, and describes how peer review can be used to support governance, staff development, service assurance and continuous improvement. It outlines key principles of effective peer review, recommended assessment criteria, approaches to selecting enquiries for review, and guidance for constructive feedback.

Designed for MI/MA practitioners, managers and service leads, the guidance encourages a supportive, non-judgemental approach that focuses on learning, reflection and sharing good practice. 

Regular review of completed enquiries helps services demonstrate quality, identify learning opportunities and strengthen confidence in the advice provided to patients and healthcare professionals.